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Things to know

Booking terms & more

  • The given room rates are in Euro per person and night including half board and all taxes & charges. (The local tax of € 1,50 per person and day (from 15 years) is not included
  • For bookings on a bed and breakfast basis we offer a reduction of € 7,00 per person / night on our standard room rates.
  • Child reductions: When children (or adults) stay in a comfort room, familiy room or Suite (D,E,F,H) with 2 full paying guests we are pleased to offer the following reductions:
    Low season: Children from 0-5 years are free, 6 – 14 year olds receive a 50% discount and Children of 15 years or over (as well as adults) receive a 10% reduction.
    High season: Children from 0-5 years are free, 6 – 10 year olds receive a 50% discount and 11-14 year olds receive a 25% discount. For children 15 years or over (as well as adults) there is a 10% reduction.
    The 3 & 4 person in Suite Ahorn and Penken as well the 5 & 6 person in Suite Penken receives a 25% discount (for all ages)
  • We also welcome our fourlegged friends in our hotel. However we do ask that you ensure your dogs do not damage the furniture and fittings.
    Owners are responsible for the actions of their dogs. There is a charge of € 8,00 per day for each dog (feed not included). Please be aware that dogs are not permitted in the dining or garden/pool areas.
  • General terms and conditions for the Austrian hotel industry apply.

If you want to take out cancellation insurance we recommend "Hotelstorno Plus" of the European travel insurance
which offers you and your family comprehensive cover.


Included services

Equipment
  • Cosy and traditionally furnished rooms with telephone, satellite TV, safe and balcony or terrace as standard.
  • Free internet terminal at reception and wireless available (at an extra charge)
  • Bath robes and slippers (at an extra charge)
  • Sauna towels are free of charge in the wellness area
Cuisine
  • Extensive breakfast buffet with a health food section
  • 4 course evening meal including delicious buffets of hot and cold starters, soups, salads and desserts.
  • A la carte menu in our guest garden (summer only)
Spa
  • Entry into our spa with Finnish sauna, pinewood sauna, aroma steam room, infrared cabin
  • Use of our outdoor swimming pool and sun loungers (summer only)
  • Massages and solarium (at an extra charge)
Activities in winter
  • Indoor tennis courts (from 8am till 4pm)
  • Tennis tuition (at an extra charge)
  • Squash court (from 8am till 10pm)
  • Squash and tennis racquet hire (at an extra charge)
  • Gym
  • Table tennis, table football and pool table
Activities in summer
  • Outdoor tennis courts (from 8am till 8pm)
  • Tennis tuition (at an extra charge)
  • Squash court (from 8am till 10pm)
  • Squash and tennis racquet hire (at an extra charge)
  • Gym and NEW beach volleyball court
  • Hotel bikes and mountain bikes
  • Table tennis, table football and pool
  • Guided walks in association with the Ziller Valley
        Nature Park
Children and families
  • Family rooms with separate bedrooms
  • Children’s playroom
  • Child reductions when staying in a room with
       2 full paying adults 
       (not applicable for Suites Ahorn & Penken)
       Low season: 1 child under 12 years old free
       Every further child under 14 receives a 50% discount.
       Children 15 years and older receive a 10% discount.
       High season: children 5 years old and younger are free, 
       children aged between 6 and 10 receive a 50% discount,
       Children 11 to 14 years a 25% discount and 
       children 15 years and older a 10% discount.